Undercut reaction times and increase system availability
omis provides a fact-based overview of the performance. This again enables continuous improvement, increases system availability and provides a basis for contract negotiations with service providers.
For the most important equipment the reaction times (agreed with service providers) are deposited in omis. In case of a fault repair these reaction times are automatically tracked.
The customer as well as the service provider get a fast and fact-based overview of the performance. This information builds among other factors the basis for continuous improvement.
Following or undercutting reaction times leads to major increases of system availability which again usually leads to an increase in sales.
The information about actual reaction times represents a serious basis for future contract negotiations with service providers and maybe also station operators.
