Success Stories @ omis 4.0

The customer

team energie GmbH & Co. KG is a full provider with a constantly growing portfolio of services in the categories agriculture, building, and energy. Together with about 5,400 employees the company operates a fuel station net, including about 100 station, 84 sites for construction trade, as well as 117 agricultural sites (https://www.team.de/). team energie is our first customer to use the omis IoT Hub live at its fuel stations.

The initial situation

Our customer team energie already uses software for maintenance issues that should not be replaced in the near future. With the implementation of the omis IoT Hub the energy department (petrol stations) follows the goal to automate and optimize maintenance processes.

Alexander Radomski (Head of Performance Management for the business unit petrol stations at team energie): “Together we are taking the next big step in digital transformation. The successful development of the omis IoT Hub marks a milestone that now allows us to actively drive predictive maintenance.”

The solution

In a first step the washing stations of Washtec are connected via an API to our IoT Hub. omis transfers error reports via an interface to the existing software solution where they are handled by team energie in the usual way. This first phase is in the course of going live. In a second step equipment related to selling fuel (cash desk, payment terminal, gas pumps) will be connected. Via an API errors are directly transferred to omis. In phase 3 the direct connection of coffee machines and cooling devices is planned.

Alexander Radomski: "We are excited to connect more innovative components to the omis IoT Hub and set the course for future-proof maintenance solutions. This achievement underscores how deeply we integrate digital advancements into our processes – and we are thrilled to be on this journey with our team and partners. The future is connected and we are ready to shape it!“

The automated transfer of errors improves the quality of error reports significantly and enables the direct forwarding to service providers. The results: Assets are available again in minimum time and ready to generate turnover. Also, the administrative effort can be reduced significantly. All in all, an investment that amortizes in the shortest possible time!

While managing their equipment and upcoming errors, many operators of petrol stations face the challenge to keep control over different systems. Questions like “Who has an overview about what errors occur?“, “Which of them have already been assigned to a service provider?”, or “Which are not handled yet?” occur. Based on our long-term experience we are sure that predictive maintenance is one major keyword here. Errors must be detected and handled as early as possible. In addition, processes in the background (e.g., commissioning a service provider) must be automated. The key to success? Workflow-driven error management combined with IoT-solutions. Our solution? The omis IoT Hub which is able to unite multiple sources in one tool. omis acts as the central hub for all errors that are reported automatically (via an API) by different devices. It follows intelligent algorithms – an ideal addition to existing ticket systems that enables an end-to-end IoT strategy.

omis 4.0 is a real cloud application. It can be accessed and used anywhere. Installation of a program is not required and the design is responsive. Through this we offer an optimized operation for all users. Our standard configuration covers the main, daily tasks. For omis to integrate itself optimally in the firm-internal workflows we pay attention to a minimum internal implementation effort on the customer side.

Rudolf Faschang (CEO omis GmbH): "We talk gas station. With our standardized software solution and high consulting competence we do not have to reinvent the wheel but turn the correct screws for you.“

About us

For 20 years omis GmbH has been dealing with the topic of maintenance and repair. Based on this long experience we offer a wide range of services. Starting with consulting and conception to customization and integration, we support you with the implementation of our maintenance management software omis 4.0. Additionally, we also provide training and enterprise support of the application.